1. General Terms
By accessing and purchasing from Moon&Desire, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
2. Products and Pricing
All prices listed on our website are in USD unless otherwise stated. We reserve the right to modify product prices, descriptions, and availability without prior notice.
3. Payment Methods
We accept major credit cards including Visa, Mastercard, JCB, and UnionPay. All payments are processed securely through our authorized payment gateways.
4. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery times may vary depending on the destination. Moon&Desire is not responsible for delays caused by couriers or customs.
5. Returns & Refunds
Due to the personal and hygienic nature of our products, we do not accept any returns, exchanges, or refunds once the order has been shipped. Please review your order carefully before completing your purchase.
6. Privacy Policy
Your privacy is important to us. We collect and process customer information solely for order fulfillment and service improvement, and never share personal data with unauthorized third parties.
7. Customer Support
If you have any questions or concerns, please contact us through our online support. We’ll respond as soon as we see your message.
8. Legal Disclaimer
Moon&Desire reserves the right to update or modify these Terms, Conditions & Policies at any time without prior notice. Continued use of our website constitutes acceptance of the latest version.